Information For Tenants


The Leasing Process

We highly recommend that you attend a viewing of the property before committing to a lease. Fusion Real Estate only accepts applications from candidates or their delegates who have already viewed the property.

Our turnaround time for application processing is 48 hours. The vetting procedure can sometimes have delays caused by unreachable references. We advise that you notify your references prior to lodging an application so that they are aware of our potential calls.

Initial Payment

If you have been successful, you will receive an email with the initial monies due. This will be your first 2 weeks’ rent, your bond monies (the amount usually equivalent to 4 weeks’ rent) and a pet bond of $260.00, if a pet has been approved to reside at the rental property.

The bond and pet bond will be sent to The Bond Administrator, governed by the Department of Commerce.

Property Condition Report

You will receive a copy of the Property Condition Report. This detailed report notes the condition of the property at the commencement of your tenancy. You must make any amendments or comments accordingly and return the signed document to our office within 7 days, otherwise it will be assumed that you are in agreement with the original report. As we refer to the same report at the end of your tenancy and make note on any variations or damages to the property, it is important that your comments are noted on the Property Condition Report.

Rent Arrears

Fusion Real Estate has a zero-tolerance policy. It is critical that you keep you rent in advance at all times, or you may be issued with a Notice of Termination. If for any reason you are not going to be able to keep your obligations, contact us immediately to discuss it.

Repairs and Maintenance

If any repair or maintenance is required contact us as soon as possible so that we can appraise the situation and respond accordingly.

In some cases, an essential service may be affected and require immediate attention. Essential service repairs must be attended to within 24 hours. These include repairs to: a burst water service; gas leak; broken hot water system; sewerage leaks or dangerous electrical faults.

In these instances, if the Property Manager or Owner cannot be contacted within 24 hours, you may arrange for your own qualified repairer and be reimbursed by the Owner.

Other urgent repairs are items that may cause damage to the house, injury to a person or cause undue hardship to you. These will have a 48 hour time frame to have the repair attended to.

Breaking the Lease

We know that sometimes circumstances change, and you may need to break the lease. If this is the situation, please ensure you understand your responsibilities under the terms of the lease, as sometimes it can be expensive to do so. Contact us if you need to discuss this possibility.

Contact Your Property Manager

For further information, please contact us on any of the following:
Phone: 08 9448 4545
After Hours: 0404 939 777
Online: Complete our online enquiry form

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